Introduction to Maruti Suzuki: Driving Excellence on Indian Roads
Maruti Suzuki, a household name in India, has long been synonymous with trust,
quality, and innovation in the automotive industry. With a rich history of
providing reliable and efficient vehicles to millions of Indian families,
Maruti Suzuki stands as a beacon of excellence. But it's not just about cars;
it's about crafting experiences that transcend mere transportation, turning
every journey into an adventure. As India's automotive landscape evolves, so
does Maruti Suzuki, continuously pushing the boundaries of design, technology,
and customer satisfaction.
Service Vertical: The Backbone of Maruti Suzuki
At the heart of Maruti Suzuki's success lies its Service Vertical, a testament
to its unwavering commitment to customer delight. Here, excellence isn't just
a goal; it's a way of life. By providing unparalleled after-sales support and
service, Maruti Suzuki ensures that every customer's journey remains smooth
and hassle-free. Whether it's addressing technical issues or enhancing
workshop efficiency, the Service Vertical plays a pivotal role in driving the
company's growth and reputation.
Job Responsibilities: Nurturing Excellence
1. Business Growth Aspects
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Supporting Workshops: Facilitating improvements in business
parameters like periodic maintenance and load growth.
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Dealer Assistance: Aiding dealerships in reducing inefficiencies such
as Turnaround Time (TAT) and boosting service/sales ratios.
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Data Analysis: Analyzing workshop data and trends to enhance customer
retention and implement new service strategies.
2. Technical Aspects
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Customer Support: Handling critical customer complaints and technical
issues within the territory.
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Product Feedback: Escalating product feedback to the head office for
continuous improvement.
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Enhancing Experience: Improving customer experience through the
implementation of Service Appointment System (SAS) in workshops.
Eligibility Criteria: Your Gateway to Success
To be a part of Maruti Suzuki's journey, aspiring candidates must meet the
following eligibility criteria:
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Degree: B.Tech/M.Tech (Regular/Full-time only)
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Passing Year Batch: 2022 only
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Eligible Branches: Mechanical, Automobile, Electrical, Electronics,
and Mechatronics
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Marks Percentage: >= 65% or equivalent CGPA up to B.Tech, 60% or
equivalent in M.Tech/M.E. (If Applicable)
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Age: 21-27 years (B.Tech.), 21-29 years (M.Tech.) (as of April 1,
2024)
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Experience: 12 to 22 months in Automobile/Manufacturing Sector or
other Service-related roles (Preferred)
Exclusions: Who Can't Apply?
Maruti Suzuki has certain exclusions to ensure the best fit for the role:
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Part-time/Correspondence Qualification
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Candidates with Job Changes
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Fresher/Currently Unemployed
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Candidates with Color Blindness
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Employees of MSIL Vendors/Dealers/Joint Ventures/Group Companies
How to Apply: Your Path to Success
If you meet the eligibility criteria and are ready to embark on an exciting
journey with Maruti Suzuki, follow these steps to apply:
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Scan the QR Code: Scan the provided QR code to access the application
portal.
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Last Date for Application: Ensure to submit your application by April
10, 2024.
Important Note: Beware of Fraud
Maruti Suzuki India Limited and its authorized hiring agency do not charge any
fee/payment from candidates. For details and to safeguard yourself against
fraudulent activities, please refer to
Maruti Suzuki's official careers page.
FAQs (Frequently Asked Questions)
1. What is the role of the Service Vertical at Maruti Suzuki? The
Service Vertical plays a crucial role in providing after-sales support and
service to ensure customer satisfaction and drive business growth.
2. What are the key responsibilities of Assistant Managers in the Service
Vertical?
Assistant Managers are responsible for supporting workshops, analyzing data,
handling customer complaints, and implementing service strategies.
3. What eligibility criteria do I need to meet to apply for the Maruti
Suzuki All India Test Recruitment?
Candidates need to hold a B.Tech/M.Tech degree in specific branches, pass out
in the 2022 batch, meet age and experience criteria, and have a minimum
percentage of marks.
4. Can candidates with part-time qualifications apply for the position?
No, only candidates with regular/full-time B.Tech/M.Tech degrees are eligible
to apply.
5. Is there any application fee for the recruitment process? No, Maruti
Suzuki does not charge any fee/payment from candidates for the recruitment
process.
Unlock your potential and drive your career forward with Maruti Suzuki's All
India Test Recruitment - 2024. Join us on our journey to create unforgettable
experiences on Indian roads!